SavedBy Protection is an optional add-on that goes beyond standard shipping coverage.
It protects your order if it’s lost, stolen, or damaged in transit, and also covers
situations where you’re not satisfied with the product itself, including concerns
about taste or quality.
What does the 100% Satisfaction Guarantee mean?
Our 100% Satisfaction Guarantee ensures that if you’re not fully satisfied with your
order for any reason, SavedBy will work to make it right. Whether the issue is
related to shipping or product experience, resolutions will include a replacement
or refund.
How much does it cost?
SavedBy Protection pricing varies based on your order total. The exact cost is
automatically calculated and displayed in your cart before checkout.
Do I need SavedBy Protection?
SavedBy Protection is completely optional, but it provides added peace of mind.
It not only helps resolve shipping-related issues faster, but also ensures you’re
covered if you’re unhappy with your order due to product experience, such as
taste or quality.
What does SavedBy Protection cover?
SavedBy Protection includes coverage for:
- Lost, stolen, or damaged packages
- Delivery issues, including packages marked as delivered but not received, or shipments returned to sender
- Product satisfaction concerns, such as taste, quality, or condition not meeting expectations
How do I use my SavedBy Protection?
If you experience any issue with your order, you can file a claim directly through
customer support by emailing info@carnivoresnax.com.
How quickly will my issue be resolved?
Most claims are reviewed and resolved within 1 business day. In some cases,
additional time may be required, but SavedBy aims to provide fast and efficient
resolutions.
What happens if I’m unhappy with the product itself?
If your order does not meet your expectations, whether due to taste, quality, or
another concern, you can submit a claim through SavedBy. Their team will review
your request and work toward a resolution, which will include a replacement
or refund.