We will return any damaged products for a full refund. We do not replace, refund, or exchange product simply due to not liking the taste/texture.
Route Package Protection
Lost, stolen or damaged packages? Route covers all of that.
As we've learned during the COVID-19 Pandemic, packages may be lost, damaged, or delayed. We HIGHLY RECOMMEND adding Route Package Protection to ALL orders.
Route can be found above the checkout button when purchasing your Snax. We know how precious your meat is. Add Route for your added sense of security.
If you purchased Route and need to file a claim click here.
We do our best to ship orders as quickly as possible, sometimes the same day. If your order has been processed you will be unable to cancel.